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About Us

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What Sets Us Apart From Our Competitors?

The absolute difference.

There are so many DNA testing companies around these days, and many seem to offer the same services. So how do you choose, and why choose us?

We pride ourselves in excelling in the areas that we know you look for in a DNA testing company, including:

Highest level of customer service and tailored resolution. Our moto is one call one resolution because we understand DNA testing can have a high emotional impact.
Individual highly qualified staff contact to answer all your questions personally and in detail.
Privacy and confidentiality: Your test, your results, we are always discreet and professional.
Data and privacy security with assurance.
Accurate results delivered in a prompt timeframe (usually around 5-7 working days).
Accredited laboratories, which meet all industry standards.
Quality control: We guarantee that all our tests have undergone their own quality assurance testing, providing you with the peace of mind that your genetic sample has been double checked for accuracy.
Cost effective testing: we have high standards, and do not promote ourselves as a discount provider. We provide high quality test results that reflect our competitiveness.
Highly trained staff, from the front line to our scientific testers.

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Your DNA Testing Kit

We ship within 24 hours from the time of ordering, and you will generally receive your home DNA testing kit within 2-4 working days. We respect your privacy, and the sensitive nature of many cases, and therefore package your testing kit in plain, unlabelled packaging.

Please don’t hesitate to reach out to our team if you have any questions or concerns.

Our Guarantee to You – Accredited Testing

We all like to deal with reliable, trustworthy and reputable businesses in our daily life. When choosing the right DNA company for your needs, you look for one that comes highly recommended, has positive reviews, and provides accurate results in accordance with the highest industry standards.

All our DNA samples are analysed in accredited scientific laboratories, ensuring that you receive results that are highly accurate.

Accreditation + Accuracy = Quality Results

All our laboratories are accredited, which means that they have been assessed to the highest level against standard procedure industry guidelines. A third-party assessor is brought in to put the laboratory and our scientists through a range of competencies, inspections and technical testing. A laboratory only receives accreditation after meeting all the requirements sought by the assessor.

At AbsoluteDNA we pride ourselves in adhering to industry set standards, giving you the best results from your DNA samples. We manage thousands of individual samples each year and can guarantee that every sample we received is tested with the highest level of accuracy by our trained scientists.

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Contact Us

Your opinions are important to us. Whether it is a simple question or a valuable suggestion, we are here 24/7. You can call us by phone or email us directly.

1300 572 153
07 3155 5065
info@absolutedna.com.au
U7/45 Commercial Drive, Shailer Park 4128, QLD

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